Help Center

Getting Started with cueFlow

cueFlow is a cue management platform for live-events production. It gives you a visual, waveform-based way to build, annotate, and export show cues for lighting, audio, video, pyro, and any other department that runs off a track — with real-time collaboration, timecode I/O, and a direct sync to grandMA3.

What you can actually do today

• Build cue sheets by placing colour-coded markers directly on a waveform
• Auto-detect tempo and lay down a beatgrid, then bulk-fill rhythmic cues with Beat Tools
• Output SMPTE timecode (LTC and/or MTC) during playback, and sync playback from incoming timecode
• Map a MIDI controller to transport, marker, and navigation commands
• Collaborate with Editor or Read Only collaborators on a shared project, live
• Pop out a crew-facing Output Window on a second screen or vision mixer
• Export to PDF, CSV, and format-specific files for MA3, HOG 4, EOS, Chamsys, Jands Vista, Pharos Designer, Pangolin BEYOND, Adobe/Premiere, and Reaper
• Live-sync markers to grandMA3 via the cueFlow Connector desktop app
• Read your data programmatically with a personal API key

Beta access

cueFlow is currently in private beta — there's no public sign-up yet. To get access:

1. Email contact@basys.au to request an invitation
2. You'll receive an invite link — open it to land on the signup form with your email pre-filled
3. Create your account, verify your email, and sign in

Tip: If you were invited by a project owner as a collaborator rather than by the cueFlow team, you'll get a separate email invite tied to that specific project — accept it and you'll land straight in the project once you've signed in.

Your first project, start to finish

1. From the Dashboard, click the + button to create a new project and give it a name
2. cueFlow automatically creates three starter marker types for you — Lighting, Sound, and Pyro — so you're not starting from a totally blank sidebar
3. Open the project, click Add New Track, and upload an audio or video file
4. Press M on your keyboard (or click a marker-type button in the sidebar) to drop your first marker on the waveform
5. If your track has a steady tempo, run beat analysis to get a beatgrid, then try Beat Tools to bulk-fill a whole zone of cues in a few clicks
6. When you're ready to hand cues to a department, open Export and choose a format

Where to find more help

• Browse the rest of this Help Center — articles are grouped by feature area in the sidebar
• Use the search box at the top of the Help Center to jump straight to a keyword
• Visit Training for paid one-on-one or team sessions with a cueFlow mentor
• Email contact@basys.au for anything else